VANRAY lighting FAQS

If you encounter any problems when using the stage lighting products, please contact our customer service team in time, and we will wholeheartedly provide you with technical support and solutions.

Our stage lighting product guarantee time is 1 year; all products can support after-sale service during this period; if lights are broken, we can provide spare parts for free.

You need to provide your company information, product needs, customization requirements, cooperation intentions and other relevant information.

You can contact us through our official website or contact information, and our sales team will be happy to assist you.

Yes, our products support global logistics and distribution services, and you can receive our products anytime and anywhere.

Shipping times depend on your location and the shipping method you choose

1. 5-7 days by express

2. 20–25 days by sea shipping.

3. 15 days by air shipping.

No MOQ

Customized services may be subject to appropriate customization fees based on your specific requirements.

The time for customized services depends on your specific needs and order volume. Generally speaking, normally 2-3 days, we will provide you with customized solutions as soon as possible.

Yes, we can support OEM/ODM services for the details, which can be negotiated with our sales team.

Yes, we can provide personalized, customized services according to your needs and requirements, including the product's color temperature, customized gobos for moving headlights, packaging and private labeling for products, etc. for other requirements, which can be negotiated with our sales team.

Yes, we can. The sample order for trial is acceptable.

Its based on the workshop schedule; if products are in stock, we will ship the goods within 1-2 days; if products are out of stock, we need to make production; normally 100-200 pieces can be finished in 7-10 days.

Our products have passed relevant quality certifications and inspections, including CE, RoHS, etc., to ensure product safety and reliability.

Our main products covers moving head light , led profile spot light , led fresnel , led panel , led wall washer , gobo projector , led strobe light, etc.

Of course, our company is located in No. 7, Sijiaowei Industrial Zone, Tanbu Town, Huadu District, Guangzhou, China. Warmly welcome to visit our factory.

Our company has been established since 2013.